Cookie Policy

Cookie Policy

Last updated: June 2026

This Cookie Policy explains how SoulMoi uses cookies and similar tracking technologies on www.soulmoi.com, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow websites to remember information about your visit, improve functionality, and in some cases track your behaviour across other sites.

Types of Cookies We Use

1. Strictly Necessary Cookies

These are essential for the website to function and cannot be switched off. They enable core features including shopping cart, checkout session, login, and fraud prevention.

  • Shopify — session management, cart, checkout, security tokens
  • Stripe — fraud detection and secure payment processing

No consent is required for these cookies.

2. Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve it. They collect data such as pages visited, time on site, and traffic sources.

  • Google Analytics 4 (GA4) — set by Google LLC. Collects anonymised usage data. Data may be transferred to the USA under the EU-US Data Privacy Framework. Google Privacy Policy

These cookies are only placed with your consent.

3. Marketing & Advertising Cookies

These cookies are used to show you relevant advertisements on third-party platforms and to measure the effectiveness of our ad campaigns.

  • Meta Pixel (Facebook/Instagram) — set by Meta Platforms Inc. Tracks actions on our website to serve targeted ads on Facebook and Instagram. Meta Privacy Policy
  • Google Ads (gclid / conversion tracking) — set by Google LLC. Measures conversions from Google advertising campaigns. Google Privacy Policy
  • TikTok Pixel — set by TikTok Technology Limited. Tracks website events to serve targeted ads on TikTok. TikTok Privacy Policy

These cookies are only placed with your explicit consent.

4. Marketing Email Tracking

  • Klaviyo — tracks email opens and link clicks from our marketing emails. This applies only to customers who have subscribed to our mailing list. Klaviyo Privacy Policy

5. Preference Cookies

These cookies remember your settings and choices (e.g. currency, language) to personalise your experience. They are placed by Shopify and are active for the duration of your session.

Managing Your Cookie Preferences

When you first visit our website, you will be asked to consent to non-essential cookies via our cookie banner. You can change your preferences at any time by:

Please note that disabling strictly necessary cookies will affect the functionality of our website, including checkout.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain for the period specified by each provider, typically between 30 days and 2 years.

Updates to This Policy

We may update this Cookie Policy as we add new tools or as regulations change. The latest version will always be available on this page.

Contact

For questions about our use of cookies: inbox@soulmoi.com